Privacy Policy
Effective Date: January 15, 2025
Information We Collect
Personal Information
When you register for our financial education programs or contact us, we collect information you provide directly. This includes your name, email address, phone number, and professional background details relevant to your learning goals.
Usage Data
We automatically collect information about how you interact with our platform. This includes pages visited, time spent on specific content, and learning progress data to help personalize your educational experience.
Technical Information
Your device information, IP address, browser type, and operating system are collected to ensure optimal platform performance and security across different devices and networks.
How We Use Your Information
- Provide personalized financial education content and track your learning progress
- Send course updates, educational materials, and program notifications
- Analyze platform usage to improve our educational offerings and user experience
- Respond to your inquiries and provide customer support services
- Ensure platform security and prevent fraudulent activities
- Comply with legal requirements and regulatory obligations in Vietnam
Data Storage and Security
Security Measures
We implement industry-standard encryption protocols and secure server infrastructure to protect your personal information. Our security measures include SSL encryption, regular security audits, and restricted access controls for our team members.
Data Retention
Personal information is retained for the duration of your active participation in our programs plus an additional three years to maintain educational records. Learning progress data may be kept longer to improve our educational methodology.
International Transfers
While our primary servers are located within Vietnam, some educational content delivery services may involve international data transfers. We ensure all such transfers comply with Vietnamese data protection regulations and include appropriate safeguards.
Your Privacy Rights
Access and Correction
You can request access to your personal information at any time and ask us to correct any inaccuracies. We'll provide this information within 30 days of your request, subject to identity verification procedures.
Data Deletion
You may request deletion of your personal information, though we may need to retain certain data for legal compliance or legitimate educational purposes. Educational progress records may be anonymized rather than deleted to preserve learning analytics.
Communication Preferences
You can modify your communication preferences or unsubscribe from marketing emails through your account settings or by contacting us directly. Course-related communications may continue for active enrollments.
Sharing and Disclosure
We don't sell or rent your personal information to third parties. Information may be shared in these specific circumstances:
- With educational partners who provide course content, under strict confidentiality agreements
- To comply with legal requirements, court orders, or regulatory investigations
- With service providers who help operate our platform, subject to privacy agreements
- In anonymized form for educational research and platform improvement purposes
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and remember your preferences. Essential cookies are necessary for platform functionality, while analytics cookies help us understand user behavior and improve our services.
You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. We don't use cookies for advertising or cross-site tracking purposes.
Updates to This Policy
This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes through email or prominent website notices at least 30 days before they take effect.
Continued use of our services after policy updates indicates acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.
Privacy Questions and Concerns
For privacy-related inquiries or to exercise your data rights, contact us at:
Email: [email protected]
Phone: +842633864300
Address: 16/3 Tổ 9 KP2, Phường Bửu Long, TP.Biên Hòa, Tỉnh Đồng Nai, Vietnam
We respond to privacy inquiries within 15 business days.